The reputation of your business (domain) is an essential asset you must protect at all costs. It means a lot for your clients: trustability and reliability. These are strong triggers for them to pick you or to choose your competitors.
Crime techniques used on the Internet to cheat users get multiplied, and we must be very aware. In some cases, they use your positive domain reputation to defraud your own clients.
What is SPF?
The sender policy framework or SPF is a system for validating the legitimacy of an e-mail server. It’s a helpful and efficient system to avoid spoofing and to enhance e-mail servers’ reliability.
Having SPF, you can authorize the only e-mail servers that can send messages on behalf of your domain.
What is an SPF record?
To enable SPF, you have to add an SPF record for your domain name. An SPF record is a DNS record from the TXT DNS type. It holds the necessary information that allows verifying which e-mail servers are truly authorized to send messages from the name of your domain name.
Once the SPF record provides that information, the e-mail server can be verified, validated, or not.
Using the SPF record, specifically its qualifiers and mechanisms, you or your administrator can establish rules, as strict as you decide, to verify.
DNS SPF mechanisms:
- “include” allows adding more domains (like example.com to example.net) for sending e-mails from the mail servers of the domain where the SPF record is hosted.
- “all”, all mechanisms after it are to be ignored.
- “a”, if you pick A, it means the A or AAAA records have to match with the return path for e-mails to be allowed.
- “ptr”, picking this means the PTR query has to be performed and to match the return path. Only if there’s a match, there’s allowance.
- “mx”, picking this means an MX query has to be performed and to match the return path. Only if there’s a match, there’s allowance.
- “exists”, used for complex queries.
- “ip4”, checks A records exclusively to verify whether addresses correspond to the domain or not.
- “ip6”, checks AAAA records exclusively to verify whether addresses correspond to the domain or not.
DNS SPF qualifiers:
- “+” means PASS. Therefore, messages from the domain should be accepted.
- “-” means FAIL. Messages from the domain must be rejected.
- “~” means SOFT TAIL. Messages from the domain should get a failed tag, but they can be allowed.
- “?” means NEUTRAL. No policies are involved.
How to use it to protect your domain reputation?
By enabling SPF, you will stop bad actors from sending e-mails from your domain.
Your clients won’t receive malicious messages from your domain name, and you will avoid complaints and anger from them.
To prevent dangerous phishing is not minor. To be pointed as malicious, risky, or to be accused of stealing sensitive clients’ data can totally sink your domain’s reputation.
Ensure that your legit messages successfully reach your clients and providers.
You can plan the best promotions or punctually order new supplies. But if your messages can’t reach your clients or providers, results won’t be positive. This can happen because your e-mails go directly to the SPAM folder. If there’s no way to verify that your messages are legit, they can be discarded for security.
SPF is a great alley to protect your domain reputation. Avoid the risk of losing trustability, clients, or getting banned. Enable SPF!